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FIVE PICKED

AI Tools · The 5 best

Chatbots

Tools that let you build your own AI chatbot for your website or business, trained on your content to answer visitors’ questions around the clock. We compared the options and narrowed them down to five. Each one is ranked, with a clear note on who it suits best.

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The 5 at a glance

Comparison of the 5 picks for Chatbots
ToolBest forStarting price
Rank 1TidioSmall shops and websites that want a chatbot fastFree plan available; paid from about $24/month (billed yearly)
Rank 2ChatbaseWebsite FAQs and support answers from your own documentsFree plan available; paid from about $40/month
Rank 3LandbotLead capture, bookings and guided chat flowsFree plan available; paid from about $45/month
Rank 4BotpressDevelopers and teams building custom AI agentsFree plan available; paid from about $89/month
Rank 5CustomGPT.aiCompanies with lots of documents and knowledge basesPaid plans from about $99/month

Our 5 picks, ranked

  1. Rank 1

    Tidio

    Live chat and chatbots for small online businesses.

    Best forSmall shops and websites that want a chatbot fast

    What it does

    Tidio combines live chat with chatbot flows and an AI assistant that answers customer questions on your website.

    Strengths

    • Easy to set up without code
    • Live chat and chatbot in one tool
    • AI assistant for common questions
    • A free plan to start

    Good to know: The AI assistant is billed per conversation on top of your plan.

  2. Rank 2

    Chatbase

    Train a chatbot on your own content.

    Best forWebsite FAQs and support answers from your own documents

    What it does

    Chatbase lets you upload your web pages, documents or FAQs and creates a chatbot that answers questions using that content.

    Strengths

    • Trains on your own pages and documents
    • Quick to set up, no coding needed
    • Embeds on your website
    • A free plan to try it

    Good to know: Usage is measured in message credits, and heavier AI models use more of them.

  3. Rank 3

    Landbot

    Build guided chat conversations without code.

    Best forLead capture, bookings and guided chat flows

    What it does

    Landbot is a no-code builder for chat experiences on websites and WhatsApp, with guided conversations and AI options.

    Strengths

    • Visual, no-code flow builder
    • Good for lead forms and guided chats
    • Works on websites and WhatsApp
    • A free plan for testing

    Good to know: The free plan is for prototyping only, since live use needs a paid plan.

  4. Rank 4

    Botpress

    A flexible chatbot platform for people who want more control.

    Best forDevelopers and teams building custom AI agents

    What it does

    Botpress lets you build AI chatbots and agents with a visual builder and code options, then deploy them on your website and messaging channels.

    Strengths

    • Very flexible, with code-level control
    • Visual builder for conversation flows
    • Unlimited bots on paid plans
    • A free plan to start

    Good to know: It has a steeper learning curve than simpler tools, and AI usage is billed on top.

  5. Rank 5

    CustomGPT.ai

    Business chatbots trained on your documents.

    Best forCompanies with lots of documents and knowledge bases

    What it does

    CustomGPT.ai builds chatbots from your own files, websites and knowledge bases so they answer using your information.

    Strengths

    • Trains on your documents and sites
    • Aimed at business and knowledge-base use
    • Easy to embed on a website
    • Built with company data security in mind

    Good to know: It is priced for businesses and has no free plan.